Just got a email from dealsdirect this is part of what you need to run this scanner The fourth file is to remove the drivers. The third file has Vista instructions which I noticed someone else posted. And the computer can not find this new hardware. It means something wrong with your USB cable. ② if it display like this : (no scanning device on list) And click ok to continueĭriver 35mm film scanner x 86 windows - filmscan
not this time and press the next buttonĪnd then select install from alist or specific location(Advanced) and click next to continue.įind the position of the folder named FilmScan from the CD driver disk. So you can also do by this way.ī) Click the right button of mouse from the ov550 USB 2.0 Camera option update Driver It means your machine is ok, but you have some mistake when you install the driver. ① if it display like this (with a yellow question mark on imaging devices 35mm film scanner) Open the Imaging devices from Device Manager. Verify the device availability by following step:Ī) Click the right button of mouse from the My computer option propertiesī). If you install the right edition driver but this issue still exists, please check your computer device manager. And you should uninstall the exist driver first.Ģ. Then, you should choose the right edition driver to install which from the CD disk. Please check your computer system is 32bit or 64bit.
These suggestions maybe help you to solve the problem which you have met.ġ. Like this: And then you will finish the software install successfully. When the frame comes up, Select the run the program as the following user input the administrator Instal hardware driver manually ( Please refer attached "Install tips" for details 4. Close UAC for windows VISTA ( Please refer attachment "USE IN VISTA" for details ,( if your PC is windows xp, please ingore this step ) 3.
Then the driver you need to choose is "installation x 86 / 32 bit" Windows Vista Steps: START -CONTROL PANEL - SYSTEM & MAINTENANCE - SYSTEM - SYSTEM TYPE: this will tell you the pC is 32 bit or 64 bit 2. related to this, that means your PC is 32 bit. please go through this window to find out if the PC is 32 or 64. should listed as MICROSOFT WINDOWNS XT, VERSION #, SERVICE PACK etc. Windows XP Steps to check computer system is: right click "MY COMPUTER" - PROPERTY - "GENERAL INFO.
Check the computer system to make sure it is 32 bit or 64 bit. I bought one too and contacted them and they were really helpful.ĭear Customer, Please refer following steps for the device.